These terms apply to orders placed on links4life.co.uk. By placing an order you agree to them. Please read them together with the delivery and returns information on our Customer Support page.
Prices are shown in pounds sterling. Delivery costs are shown at checkout before you pay. Your order is accepted once we confirm it by email. Bracelets designed in the bracelet builder are made to order to your design.
Nothing in these terms affects your rights under UK consumer law. Personalised items made to your design can’t be returned for a change of mind, but you are always protected if an item is faulty, damaged or not as described.
If a link or clasp ever breaks, contact us and we’ll repair or replace it free of charge.
The text, images and designs on this website are owned by or licensed to Links 4 Life and may not be copied without permission.
When you place an order or contact us, we collect your name, email address, delivery and billing address, phone number if you give it, and the details of your order. Card payments are handled by our payment provider, so we never see or store your full card details.
To make and deliver your order, reply to your messages, and meet our legal and accounting obligations. If you sign up to our newsletter, we’ll email you news and offers; every email has a link to unsubscribe.
Only the services that help us run the shop, such as our website host, payment provider and delivery company, and only what they need. We never sell your personal data.
Order records are kept for as long as the law requires for tax and accounting. Other personal data is kept only for as long as we need it.
We use only essential cookies, which keep your basket, checkout and account working. We don’t use advertising or tracking cookies. If that changes, we’ll ask for your consent first.
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it, by contacting us. You can also complain to the Information Commissioner’s Office at ico.org.uk.